Privacy Policy

1. Who we are

TaxEase UK (“we”, “us”, “our”) is a trading name of TAXEASEUK LTD, a company registered in England and Wales (Company Number: 17244428), providing software tools to help individuals prepare their UK Self Assessment tax return. We are not affiliated with HMRC or any UK Government department.

Data controller: TAXEASEUK LTD, registered with the Information Commissioner’s Office under reference ZC235641. You can verify this on the ICO’s public register at ico.org.uk/ESDWebPages/Search. For questions about this policy, contact us at privacy@taxeaseuk.com.

2. The short version

TaxEase UK is designed with a privacy-first approach. The Self Assessment wizard keeps your tax figures on your device and, when you are signed in, an encrypted copy of your draft in your account, so that you can continue on any of your devices. As a registered platform user (account holder), certain account and licence data is stored in our secure cloud database. We do not sell your data. We do not serve you advertisements. If you use Invoice Maker or Monthly Expenses, what you save there is kept in your account, as described below, so that you can use it on any device. If you file your return directly with HMRC from TaxEase UK, we keep a copy of the return you sent and HMRC’s receipt, as proof of what was filed and when.

3. Data stored locally on your device

When you use the Self Assessment wizard or the free tools in your browser, the following data is saved in your browser’s storage, on your device:

• Your tax return figures (income, expenses, deductions, etc.)
• Your language and display preferences
• Your onboarding status and plan selection
• MTD quarterly tracker entries (if used)
• Bank statement merchant category mappings (if you use the OCR feature)

Your draft return in your account. When you are signed in, your draft return (your answers, and the results of reading your bank statements and receipts, if you use that feature) is also saved in your account, so that you can start on one device and continue on another. Your browser encrypts the draft (AES-GCM) before it is sent; we store only the encrypted text, in our database in Frankfurt. The key is derived on our server from a secret and your account, so only you, signed in, can open the draft on your devices; it is not shown to our team. The documents you upload (bank statements, receipts) are read on your device and are never uploaded. If you use the wizard without signing in, nothing leaves your device. “Start a new return” deletes your answers from your account and from all your devices.

4. Data we collect on the website

When you visit our website (taxeaseuk.com), standard server logs may record your IP address, browser type, and pages visited. These are used solely for security and performance monitoring and are not used to identify you personally. When you create an account, we also keep a one-way fingerprint of your IP address (not the address itself) for 7 days, to limit how many accounts can be created from one connection; it is then deleted automatically.

4.1. Account & platform data (Supabase)

When you create a TaxEase UK account (individual, B2B accountant, or affiliate), the following data is stored in our secure database (Supabase, hosted in the EU, Frankfurt, Germany):

• Individual accounts: email address, licence key, licence status, purchase date and, for licences bought as a subscription, the reference number of that subscription at our payment provider and the date the licence runs until, and the encrypted copy of your draft Self Assessment return, if you use the wizard while signed in (see above)
• B2B accountant accounts: firm name, contact name, email, phone, professional body and membership number, languages, region, opt-in status for the public directory, and the client records you create
• Affiliate accounts: name, email, referral code, conversion records, payout history

When you last used your account. For every account, we keep the time you were last active while signed in (a single date and time, overwritten at most once a minute while you use TaxEase UK). We do not record what you do or which pages you open. Our team uses it to see whether an account is in use, to help you when you contact support, and to spot accounts that may have been created by someone else.

Legal basis: Contract performance (Article 6(1)(b) UK GDPR), this data is necessary to provide you with the service you signed up for.

How we verify accountancy firms. When a firm applies to our partner programme, we check that it is what it says it is, so that clients placed with it are placed with a real, regulated practice. If the firm is a limited company, we send its Companies House number to Companies House (a UK public register) at the moment of registration and store the company name and status they return. If the firm is a sole trader, it instead provides the HMRC anti-money laundering (AML) supervision registration number it is required by law to hold, which we store and check against HMRC’s published supervised-business register. We send only the registration number, which is public business information, never any personal data about you or your clients. Legal basis: legitimate interests (Article 6(1)(f) UK GDPR), namely verifying that our partners are genuine regulated firms.

If you were invited by an accountant. Where an accountancy practice adds you as a client, they create a record that holds your name, email address, Unique Taxpayer Reference and National Insurance number, the tax year being prepared, and the status of your return. When you complete and send your return through the invitation link, that record also holds the figures you entered and, where you signed one, your declaration that those figures are correct, together with the date, time and the IP address recorded by our server at the moment you signed. The IP address is stored because a declaration without a verifiable record of when and from where it was made is of little use to either of you.

This record is visible to you and to the accountancy practice that invited you. It is not shared with other practices, is not used to build a profile of you, and is not sold or disclosed to anyone else. If you would like your record removed, ask your accountant, or email privacy@taxeaseuk.com.

Documents you exchange in the secure chat (bank statements, receipts, your completed return) are stored in a private area of our storage. They are not published and have no public address. Each time you or your accountant opens one, our server first checks that you are entitled to it and then issues a link that expires after a few minutes. A link that leaks or is forwarded does not give anyone lasting access.

Legal basis: Contract performance (Article 6(1)(b) UK GDPR). Your accountant is a separate data controller for the work they carry out for you and has their own privacy notice; we process this data to provide the platform through which you both work.

Accountants listed in our public directory. An accountant can choose to appear in our public directory, and can turn that off at any time. While listed, these fields are visible to anyone: firm name, contact name, town, contact email, languages spoken, specialisms, website, the description they wrote, and whether we have verified them. These are business details, published so that a client can find and contact them. Nothing else from their account is published, and in particular not their membership number, phone number, company number, referral code, application status or any security token. The listing is off by default and the exact list of published fields is shown next to the switch, before it is turned on. Legal basis: consent (Article 6(1)(a) UK GDPR), given by enabling the listing.

Your UTR: a fingerprint for your licence, the number itself only in a return you file through us. A licence covers one person’s Self Assessment, so it has to be tied to one tax return and not passed around. For that we do not need to know your Unique Taxpayer Reference, only to recognise that it is the same one as last time. When you first enter your UTR in the wizard, we convert it into a fixed string of characters (a one-way fingerprint, computed with a secret key held only by our server) and store that. The fingerprint cannot be turned back into the number.

The number itself reaches our database in one case only: when you file your return directly with HMRC from TaxEase UK. The return HMRC receives must contain your UTR and National Insurance number, and we keep a copy of exactly what was sent, as described in section 8.1.

If a licence key is later used with a different UTR, the fingerprints will not match and the paid features stay locked. If you need a licence released, for example because the wrong number was entered, email support@taxeaseuk.com and we can clear it, without ever seeing either number.

Your Self Assessment figures are worked out on your device. The tax wizard runs entirely in your browser: your calculations happen there, and the documents you scan are read there and never uploaded. When you are signed in, an encrypted copy of your draft is saved in your account (see “Your draft return in your account” above), so that you can continue on another device. When you choose to file your return directly with HMRC from TaxEase UK (section 8.1), the figures of the return you file are sent to HMRC, and we keep a copy.

The two AI scanners are different, and we say so plainly. The HMRC letter scanner and the bank statement scanner are separate tools, outside the tax wizard. When you use one of them, the image or PDF you upload is sent through our server to Anthropic, whose AI model reads it and returns the explanation or the list of transactions. We do not store the document. If you are signed in and use Draft a reply to HMRC after a scan, we also send Anthropic the explanation of your letter and what you type in that form (what you want to say, the details, and your name and address if you choose to add them), so it can write the reply. We do not store any of it. For free accounts, which get one reply, we only record that your account has used it and when, so the free reply is given once; this record is deleted with your account. Anthropic acts as our data processor under its commercial terms and data processing addendum, and processes the document in the United States. If you would rather not send a document outside the UK, do not use these two tools; the rest of TaxEase UK works without them.

Monthly Expenses is the one exception, and only if you choose to use it. When you save a month from the Monthly Expenses feature, that month is stored in our database so it is available to you across devices and at the end of the tax year. What we store for each saved month: the tax year and month, your expense categories and the transactions inside them (description, amount and, where we can read it, the transaction date), your income entries, your merchant-to-category preferences, and the monthly totals.

This data is visible only to you. It is protected both by row-level security policies in the database, which restrict every row to the account that created it, and by an ownership check in our application code. Saving a month again replaces the previous version. You can delete any saved month yourself, at any time, from the Expenses page in your account; the deletion is immediate and permanent. Deleting your account removes all of it.

These figures can be sent to HMRC, but only when you ask for it. Since 18 September 2026, the quarterly update screen has a button that fills the HMRC boxes from the months you have saved. Nothing is sent automatically: pressing it only copies the figures onto the screen, where you can change any of them, and a second, separate action submits them to HMRC. This exists because HMRC requires quarterly updates to come from the records you keep rather than from figures typed in again by hand. When it runs, we read the saved months for the period being reported and translate the category totals into the boxes HMRC expects. Capital allowances are deliberately excluded from the quarterly figures and shown to you separately, because HMRC treats them as an annual matter.

Legal basis: Contract performance (Article 6(1)(b) UK GDPR), this data is necessary to provide the feature you chose to use.

Supabase (data processor): Supabase Ltd acts as a data processor on our behalf. Your account data is stored in their EU-region infrastructure (Frankfurt, Germany) and is subject to their Data Processing Agreement.

Chat translation (Google, data processor): The chat between you and your accountant can be shown in your own language. To do that, the text of a message is sent to Google Cloud Translation, which acts as a data processor for us under Google’s Data Processing Addendum. Only the message text is sent, never your name, email, UTR or any figure from your return. Google states that it does not use this text to train its translation models, does not share it, and holds it only briefly in memory to perform the translation rather than storing it. We do not send a message more than once: the translation is stored next to the original in our own database, so it is never sent again. We also store the language you choose, so you do not have to pick it again. The original message is always kept and always shown, above the translation. One point of detail, because we would rather state it than leave it implied: this translation runs on Google’s global infrastructure, so unlike the rest of your data, which is stored in the EU, the few milliseconds of translation are not restricted to a particular region.

5. Licence key purchases

If you purchase a Premium or B2B licence, the payment is processed by Stripe, Inc. (our payment provider). We receive confirmation of payment and your email address for licence delivery. We do not store your payment card details, these are handled entirely by Stripe under their own privacy policy and PCI-DSS Level 1 compliance.

Where a licence is sold as a subscription, we also store the reference number that Stripe gives that subscription. We use it for one purpose: to know which licence a renewal or a cancellation belongs to, so that we can show you the correct renewal date and stop the licence when the subscription ends. It is an internal reference and contains no payment details.

The “Manage / Cancel subscription” button opens Stripe’s own billing portal, where you can cancel the renewal, update your card and download your invoices. We generate a single-use link for you; you do not need a Stripe account and you do not create one. What you do inside that portal is handled by Stripe under their privacy policy.

For B2B accountant partners receiving commissions, payouts are processed via Stripe Connect. Stripe may require additional KYC (Know Your Customer) information directly from you as part of their onboarding process.

Invoice Maker (taxeaseuk.com/invoices). To use Invoice Maker you need a free TaxEase UK account, and your invoices are kept in that account so that you can open them from any device and do not lose them if you clear your browser. What we store:

• Your invoice profile: your trade, the business details you choose to print on your invoices (business and legal name, address, phone, email, company and VAT number, CIS status), your colour, your logo if you upload one, your saved prices and routes, your payment link and the bank details you choose to print on your invoices.
• Your invoices, quotes and pro forma invoices: their number, dates, the client details you enter (name, address, email, reference, VAT number), the lines and amounts, your notes, and their status (draft, sent, paid) with the dates of those changes.

This data is visible only to you. It is protected by an ownership check on every request, and our database refuses direct access from outside our server. Your logo is kept in a private storage area and is shown through links that expire after a few minutes. You can delete any invoice at any time; deleting your account deletes all of it. The client details you enter are those of your own customers: you are responsible for having a lawful reason to use them (for a business sending an invoice, this is normally the contract with that customer).

When you send an invoice by email, we send it from our email address (hello@taxeaseuk.com, through Google Workspace) with your business name as the sender name and your email address as the reply address, and the invoice attached as a PDF. We keep no copy of the email beyond what our email provider keeps in its sent items.

Translation, only when you ask. Your client always receives the invoice in English. Before you download, print or send an invoice, if some of the text you wrote is not in English, we offer to translate it. To do that, only that text (for example a line description or your notes) is sent to Google Cloud Translation, as described in section 4.1; nothing is changed unless you accept the translation.

Monthly register. When you mark an invoice as paid, or it is paid by card, its amount before VAT is added as income to that month in your Monthly Expenses register, with the invoice number and your client’s name. If the invoice is later marked unpaid or deleted, that entry is removed.

If you used the previous version of Invoice Maker, your old invoices stay in your browser until you choose to bring them into your account; nothing is sent to us before you do.

• Free monthly allowance. When you create an invoice, we record its number and the month, linked to your account, so that the free allowance of invoices per month is counted correctly, even if an invoice is later deleted or you clear your browser. Nothing else from the invoice is used for this.
• Online Payments (optional). If you connect a Stripe account to accept card payments (see section 22 of our Terms), we store your Stripe account reference, whether it can accept payments, and, for each invoice that offers card payment: the invoice number, the amount due, your business name as shown on the invoice, whether it has been paid and the date of payment. Your client’s card details are entered on Stripe’s payment page and handled only by Stripe. Stripe sends us a confirmation when a payment succeeds; from it we keep only the paid status and date, and we do not store your client’s name, email or card details. Stripe processes the payment as your payment provider, under your own agreement with Stripe.

6. Cookies

The TaxEase UK standalone application uses localStorage (not cookies) to persist your preferences and tax data locally.

Our website (taxeaseuk.com) uses two categories of cookies:

• Essential session cookies, set by Supabase for authentication. These are strictly necessary for the service to function and do not require your consent.
• Affiliate referral cookie, if you arrive via an affiliate referral link (e.g. taxeaseuk.com/r/CODE), a cookie named affiliate_ref is set for 90 days. This cookie is used solely to attribute your purchase to the referring affiliate for commission purposes. No personal data is stored in this cookie, only the affiliate’s referral code. Your referral code is also stored in your browser’s localStorage as a fallback (e.g. if cookies are blocked). Both the cookie and localStorage entry expire after 90 days.
• Analytics cookies (optional), we use Google Analytics 4 (GA4) to understand how visitors use TaxEase UK. GA4 sets cookies (_ga, _gid) only after you give explicit consent via the cookie banner shown on your first visit. If you decline, no analytics cookies are set and GA4 is never loaded. With your consent, GA4 also records when an account is created (the event only, never your email, name or tax details), so that we can see which pages bring new users. GA4 runs with Google’s consent mode, with all advertising signals switched off. You can change your preference at any time by clearing your browser’s localStorage.

Live chat. The chat on our pages is our own; no outside chat service is used. Nothing is loaded or stored until you write to us. When you start a conversation we keep, on our servers (Supabase), your email address, your name if you give it, your messages and our replies, the page you wrote from and the approximate location of your connection (country, region and city, as reported by our hosting provider). We do not store your IP address, only a one-way fingerprint of it, used to limit abuse. Your browser keeps a conversation key (taxease_chat_token, in localStorage) so you can see our replies; it is strictly necessary for the chat you asked for. We use your email only to reply to you. Messages are translated automatically with Google Cloud Translation, so that we can read and answer them in your language. We only accept attachments when we ask for one in the conversation; please do not send documents with personal data (such as your NI number, UTR, bank details or ID) or photos of people. Attachments are deleted after 30 days and conversations after 12 months.

We do not use advertising or marketing cookies. Your cookie preference is stored in your browser’s localStorage (not a cookie) and is never sent to our servers.

7. Third-party services

TaxEase UK uses the following third-party services as data processors. Each operates under their own data processing agreement and privacy policy:

• Vercel Inc., web hosting (UK region: London). Processes request logs.
• Supabase Ltd., database (EU region: Frankfurt, Germany). Stores account data.
• Stripe, Inc., payment processing. Stores payment and identity data. For Invoice Maker Online Payments, Stripe also processes the card payments your clients make to your own Stripe account.
• Cloudflare, Inc., the Turnstile check on our sign-in and account forms, which tells people from automated sign-ups. Processes technical signals from your browser for that check.
• Google (Gmail, Google Workspace), our email, including every email the platform sends (hello@taxeaseuk.com) and the invoices you choose to send to your clients from Invoice Maker. Processes email addresses and the content of the emails.
• Google Cloud Translation, translation of chat messages between clients and accountants, as described in section 4.1, of the messages you send us in the chat on our pages, and, only when you accept it, of text you wrote on an invoice.
• Anthropic, the AI model behind the HMRC letter scanner and the bank statement scanner, only when you use one of them, as described in section 4.1. Processes the document you upload, in the United States.
• Google reCAPTCHA, a check against automated submissions on the account, accountant and affiliate registration forms, the contact form, the accountant directory and one form in your account. Google processes technical signals from your browser to tell a person from a bot.
• DigitalOcean, the server in London (LON1) that runs our HMRC gateway, mtd.taxeaseuk.com, described in section 8. Figures pass through it on their way to HMRC; we keep no copy of them there.
• Cloudflare R2, weekly database backups, stored in Western Europe. Each backup is a full copy of the database, encrypted at rest.
• HM Revenue & Customs (Self Assessment Online), only when you file your return directly from TaxEase UK, as described in section 8.1. HMRC receives your return and your Government Gateway user ID and password for that submission, as a separate data controller.
• Companies House (UK public register), used only when an accountancy firm registers, to verify its company number and status. We send the company number, which is public business information; no personal data is sent.

We have Data Processing Agreements in place with each of the above where required under UK GDPR.

8. HMRC API integration & OAuth

TaxEase UK integrates with HM Revenue & Customs (HMRC) APIs under the HMRC Making Tax Digital (MTD) programme. When you choose to connect your HMRC account to TaxEase UK, the following applies:

• You will be redirected to HMRC’s official login page (Government Gateway) to grant TaxEase UK authorisation via OAuth 2.0. TaxEase UK never sees or stores your HMRC username or password.
• HMRC will issue TaxEase UK a time-limited access token. This token is used only to submit your Self Assessment data to HMRC on your behalf, or to retrieve status information about your submission.
• The access token is stored securely in your session and is not retained after your session ends.
• How your figures reach HMRC. Your income and expense figures do not travel directly from your device to HMRC. They pass through two systems we operate: first a gateway we run in London (mtd.taxeaseuk.com), then our application server. HMRC requires us to send the TCP port your browser connected from, as part of their fraud prevention standards, and our hosting provider removes that information before it reaches us. The London gateway exists solely to read it and pass it on. We declare this arrangement to HMRC as the connection method WEB_APP_VIA_SERVER. Neither system keeps a copy of your figures: they are read from the request and forwarded to HMRC in the same operation.
• You can revoke TaxEase UK’s access to your HMRC account at any time via your HMRC account settings.

HMRC as data controller: Once data is submitted to HMRC, it is processed by HMRC under their own privacy notice: HMRC Privacy Notice.

Fraud prevention data: As required by HMRC’s fraud prevention standards, TaxEase UK transmits certain device and connection information (such as IP address, browser type, and screen resolution) with each API call to HMRC. This is a mandatory requirement of the HMRC API platform and cannot be disabled. See HMRC’s Fraud Prevention Headers guidance for details.

8.1. Filing your return directly with HMRC

When your return is ready, you can file it with HMRC directly from TaxEase UK instead of copying the figures into HMRC’s own online service. This uses HMRC’s Self Assessment Online service for software (the “Transaction Engine”).

• Your Government Gateway password is never stored. To file, HMRC requires your Government Gateway user ID and password to be sent together with the return. You type them at the moment you press “Submit”. They are sent to HMRC over an encrypted connection, used for that one submission, and then discarded. We do not save them in our database, in our logs, in your browser or in the copy of your return; in the copy, the password is replaced with asterisks.
• What we keep. For every return filed through TaxEase UK we keep: the return exactly as it was sent to HMRC (your name, address, date of birth, UTR, National Insurance number and all the figures and answers in it), HMRC’s reply (accepted or rejected, any error messages, the date and time, HMRC’s reference and the IRmark, which is the digital seal that identifies your return), and whether it was filed by you or by your accountant.
• Why we keep it. HMRC asks you to keep your submission and its receipt as part of your records. The copy is your proof of exactly what was filed and when, and ours that we sent what you approved. If HMRC ever asks about the return, it is the record you will need.
• For how long. Six years from the date of filing. Because it is a record of a filing with HMRC, it is kept for those six years even if you close your account (it is then no longer linked to an account). After six years it is deleted. A filed return cannot be changed; if you need to correct something, you file an amendment, which is kept the same way.
• Who can see it. You, from your account. If your accountant filed it for you, also that accountancy practice. Nobody at TaxEase UK can open it without your permission. If you do not have an accountant and you ask us for help with a filed return, we will ask you to confirm in your account that you allow the TaxEase UK administrator to see it; only the administrator can then open it, that permission covers only the return you choose and ends after 7 days, or earlier if you withdraw it. If you have an accountant on our platform, they are the ones who help you with your return. The only exception is where the law requires us to provide it, for example a formal request from HMRC or a court order, and in that case we will tell you unless the law forbids us to.
• If your accountant files for you. The accountant files with their own HMRC agent credentials, not yours, and only after you have authorised them. Everything above applies in the same way.
• Legal basis. Contract performance (Article 6(1)(b) UK GDPR) for sending the return you asked us to send; legitimate interests (Article 6(1)(f) UK GDPR) for keeping the copy for six years, namely being able to prove what was filed, for you and for us.

Once HMRC receives your return, HMRC processes it as a separate data controller under its own privacy notice.

9. Your rights under UK GDPR

Under UK GDPR, you have the right to: access your personal data; rectify inaccurate data; erase your data (right to be forgotten); restrict or object to processing; and data portability.

For tax calculation data stored locally on your device, you exercise these rights directly: clear the site data (localStorage) for taxeaseuk.com in your browser.

For account data we hold in our database, contact us at privacy@taxeaseuk.com. We will respond within 30 days as required by UK GDPR.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

10. Data retention

• Draft Self Assessment return (encrypted): retained while your account exists; replaced each time you save, emptied when you start a new return, and deleted together with your account. On your device, the copy is kept for up to 30 days after you last use it.
• Account data: retained for the duration of your account, then deleted within 30 days of account closure.
• Time you last used your account: one date and time, replaced each time you are active, and deleted together with your account.
• Licence records: retained for 7 years as required by UK financial regulations (HMRC record-keeping requirements).
• Stripe payment records: retained per Stripe’s policies (typically 7 years for financial compliance).
• Invoice Maker (invoices, quotes, pro forma, invoice profile and logo, invoice numbers for the monthly allowance, Online Payments records): retained while your account exists and deleted together with your account. HMRC expects you to keep your business records for at least 5 years after the 31 January submission deadline of the tax year they relate to; before closing your account, download the PDFs you need to keep.
• HMRC OAuth tokens: session-only; not persisted after your session ends.
• Returns filed with HMRC through TaxEase UK (copy of the return and HMRC’s reply): 6 years from the date of filing, including after your account is closed.
• Government Gateway user ID and password: never stored.
• Database backups (Cloudflare R2): retained for 12 weeks (rolling). Backups are encrypted at rest.

11. Children

TaxEase UK is intended for adults who are required to file a UK Self Assessment tax return. We do not knowingly collect data from individuals under 18.

12. Changes to this policy

We may update this Privacy Policy from time to time. The current version is always available at taxeaseuk.com/privacy. Material changes will be notified via the application or email to registered account holders.

12.1. Verified Accountants Directory, Public Data

If you are a registered B2B accountant partner and you opted in to the Verified Accountants Directory during registration, the following data will be displayed publicly on taxeaseuk.com/find-accountant:

• Company name and contact name
• Professional body and whether we have verified you (your membership number is checked by us but not published)
• The contact email you give for the directory, so clients can reach you
• Languages spoken and specialisms
• Region and website (if provided)
• A direct enquiry link

Legal basis: Consent (Article 6(1)(a) UK GDPR). You may withdraw consent at any time by emailing privacy@taxeaseuk.com. We will remove your public listing within 5 business days.

Your phone number, Companies House number, membership number, account email (if different from the directory contact email) and password are never displayed publicly.

Marketing Communications

We send marketing emails (tax tips, product news, special offers) only to users who have explicitly opted in by ticking the marketing consent checkbox at the point of account registration. The checkbox is unchecked by default; we never pre-tick it on your behalf.

Your marketing preference is stored as a boolean value in our secure database alongside your account record. We record the fact of consent but do not record the exact timestamp of consent separately, because consent is given at the moment of account creation.

You can withdraw consent at any time by:

• Toggling off “Marketing emails” in your Account Settings, or
• Clicking “Unsubscribe” in any marketing email we send, or
• Emailing privacy@taxeaseuk.com

Legal basis: Consent (Article 6(1)(a) UK GDPR). Withdrawal does not affect the lawfulness of processing before withdrawal. Transactional emails (account confirmations, licence keys, inactivity notices) are sent regardless of marketing preference as they are necessary for the service.

13. Contact

For any privacy-related questions or requests, contact us at privacy@taxeaseuk.com. We aim to respond within 5 business days.

Language

This Privacy Policy is published in English. Where a translation into another language is provided, it is offered for convenience and understanding only. In the event of any inconsistency, ambiguity or dispute, the English version prevails and is the legally binding version.